In the last step in the guide you need to enter the security keys of the device. These are often provided to you when you buy the device. But there are ways to read the values from the device, but this can sometimes be a bit tricky!
Note that if you have entered any values wrong, the Device will not be accepted by Applio Free.
The guide will try to add the Device for 5 minutes. If the Device is not accepted within that time frame, you will be redirected to the last step in the guide.
First thing you should do is to check values of Device EUI and security keys once more.
If the values are correct you should restart the Device and make sure it has the correct battery. Some device has some diodes that lighten up during start.
When you have verified that Device is started (you can also wait about a minute longer time than that is very rare for a device to start) you can click on “Next Step” again.